Job Summary:
- Answer telephones handling multiple phone lines
- Route patient calls to appropriate area/individual
- Schedule and cancel's appointments; Schedule patients for outpatient tests and surgeries
- Prepare for day, reviews eligibility and phone reports, prepares new patient charts and/or paperwork at patient presentation
- Greet patients and visitors Informs patient of privacy policies and procedures; Informs patients of delay's in physician schedules
- Perform registration to ensure demographic and insurance information is accurate and complete
- Comply with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights
- Obtain copies of insurance cards, driver's license, authorizations, and referrals; enters into system
- Collect co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out
- Refer patients to Central Billing Office staff regarding past due balances, questions and/or resolution

Job Types: Full-time, Contract

Pay: $17.50 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Schedule:

• Day shift
• Monday to Friday

Experience:

• Medical office: 1 year (Required)
• Athenahealth: 1 year (Preferred)

Ability to Relocate:

• Trenton, NJ: Relocate before starting work (Required)

Work Location: In person